Follaton House is South Hams District Council's headquarters. South Hams Council have responsibility for a range of local services, including car parks, toilets, rubbish collection, planning, environmental health issues and so on. The reception desk is open from 8am to 5pm, Monday to Friday. The customer service team can also be contact by phone on 01803 861234 or by email at: customer.services@southhams.gov.uk.

The emergency out-of-hours number is 01803 867034.